FAQs



Q: The online class has already started, is it too late?
A: The class is designed to start at ANYTIME and you have lifetime access so you can work at your own pace. 

Q: How do I get access to the online class?

A: You will get an email invitation to the classroom within 24 hours of registering. Click the SECOND link in the email.

Q: What about Walt Disney World? Is "A Walk in the Park" the right class for me?
A: We believe the answer is YES! You will enjoy this class regardless of which park you visit, if any. See this blog post for details.

Q: How do I check out with PayPal and use a coupon code if I have one?
A: Put the items in your cart. Click on the hot pink CHECKOUT button, you will then have the chance to use a coupon (on the right hand side of your screen) AND still choose Paypal at that point (on the bottom left of your screen).

Q: How do you count pages in your Golden Book Journals?
A: This journal measures approximately 8″ tall, 6. 5″ wide, 1.25″ thick, made from a classic size Golden Book. It has 5 signatures with 12 pages (sides) for a total of 60 pages (sides) in the whole book, not including the cover.

Q: How much is shipping on your tangible products to the USA?
A: $6.50 flat rate shipping on all orders in the USA. 

Q: How fast do you ship?
A: We ship within 2 business days on in stock products Monday-Friday (excluding holidays).

Q: How much is shipping for International orders?
Small items such as Peerless watercolors and Pens ship for $15. Journals and larger items cost $30, as we ONLY SHIP PRIORITY MAIL on these items. 

Q: How long does it take to get custom made watercolor journals?
A: It takes up to 7 days to make your journal +shipping time. If you order other items with your custom journal all items ship together.

Q: Peerless products say "Out of Stock". When will you get Peerless watercolors back in stock?
A: We can only get these in very limited quantities and it can be up to 4 weeks between shipments. If you would like to get on our waiting list please email my assistant, Stacy. She can be reached through artjournalingthemagic@gmail.com, please put PEERLESS WAIT LIST in the subject line.

Q: Do you sell other supplies that aren't on your website? I can't find them where I live.
A: Not usually. However, we do understand things can be hard to find in rural areas or internationally. Please email my assistant Stacy. She can be reached through artjournalingthemagic@gmail.com, put HELP WITH PRODUCT in the subject line and we will try to work with you to get what you need.

Q: I'm on a tight budget. What supplies do I NEED to get started?
A: See this blog post for some low cost options.

Q: Can I buy a full kit, like the ones that retreat students receive?
A: Sorry, not at this time. We make these in extremely limited quantities.

Q: Can I buy one of those awesome travel palettes I see in your videos?
A: Not at this time but, I teach you how to make your own in the "A Walk in the Park" online class.

Q: I have a question not answered here?
A: We're happy to try and help you! Please use the "Contact Us" page.

Q: I would like one of those awesome "I just enrolled" images, where can I get one?
A: Right here! We'd love for you to share on social media! Thank you! Hashtags #artjournalingthemagic #sketchbookadventure (just right click the image to save to your computer OR if you are on a mobile device just press down on the image and hold, an option to save the image to your camera roll should come up)




Q: Which side of Peerless watercolors actually has the pigment on it?
A: The "textured" side that looks rich. It will sometimes have snowflake looking crystal patterns or tiny bumps.